A journalism trick that's now an AI advantage

The inverted pyramid has been the backbone of journalism training for over 150 years.

Here's why I'm telling you this: AI models retrieve content the exact same way.

When ChatGPT, Perplexity, or Google's AI Overviews pull an answer to serve up to a user, they're scanning for the most direct, concise response to the query. They want the answer fast. Upfront. Clearly stated. Then they want supporting context layered underneath.

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What to Include in Your Brand Kit (So Tools Like AirOps and Claude Can Write In Your Brand Voice)

A brand voice and tone guide is a must if you’re using AI tools. 

If you don't have one, creating this doc should be priority number one. 

If you do have one, consider tweaking it. A brand voice and tone document for AI needs to be more explicit and example-heavy than what you'd create for human writers.

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